Skip to content

Watch this before buying any AI tool for your business [TBS 11 ft IARA & GRC and Superbench]

Thinking about automating your SME but worried about costs, employee pushback, and choosing the right tech? We dive into the real challenges and opportunities of business automation with seasoned experts:

  • Jeremy Au, Host, BRAVE Southeast Asia Podcast
  • Oliver Tian, Vice Chair, International Alliance of Robotic Associations & Vice-President, Global Robot Clusters—a 30-year AI veteran working with global robotics organisations
  • Jingjing Zhong, CEO, Superbench.ai, automating operations for home services companies
Key points covered:
  • Why automation isn't just about cost-cutting
  • How to evaluate if you're actually ready for AI
  • Simple frameworks for choosing the right tech solutions
  • Real stories of automation success (and failures!)
  • Practical ways to handle employee resistance
Plus: Hear the surprising story of how Jingjing discovered her sales team was being mistaken for AI bots - but not for the reason you'd think! Tune in for actionable insights on transforming your business operations without breaking the bank.

 

What We Discuss:

  • 00:00 - Introduction
  • 02:06 - Why do you even need to care about AI or automation as an SME owner?
  • 03:36 - How should SME owners be thinking about cost structures and operations?
  • 09:00 - What is the upside of technology? What does it mean for me in number and cents?
  • 13:25 - Employee pushback: How to overcome inertia or roadblocks to adoption?
  • 18:24 - Competition is a big thing, How should SME think about this?
  • 24:05 - Buzzwords, technologies & grants; How do you pick a good vendor or advisor to help you make a good decision?
  • 33:48 - What are the success stories to expect from deploying technology and AI?

Episode Resources:


New Episodes every Wednesday

Share us your thoughts on this episode and let us know what do you want to hear next.

Let us know what you think of this post